FAQ

1. What is EngraTarot?

EngraTarot is a brand dedicated to creating unique tarot decks designed to inspire self-growth, reflection, and connection.

2. Are your tarot decks handmade?

We started as handmade then due to high demand we transitioned into professional production.

3. Who are your decks for?

Our decks are created for everyone—from beginners exploring tarot for the first time to experienced readers looking for unique, meaningful tools to expand their practice.

4. Do your decks come with a guidebook?

Yes. Most decks include access to a digital version with card meanings. A QR code card will be included to access the guidebook. 

5. Where do you ship?

We currently ship worldwide. Shipping costs and delivery times vary depending on your location and will be shown at checkout.

6. How long does shipping take?

Orders are typically processed within 3–5 business days. Delivery times depend on your region:

  • U.S. orders: 5–10 business days

  • International orders: 10–20 business days (customs may cause delays)

7. Do you accept returns or exchanges?

Because each deck is handcrafted, we generally do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 3 days of delivery and we’ll make it right.

8. How should I care for my tarot deck?

Store your deck in a cool, dry place away from direct sunlight. Many readers also like to keep their cards wrapped in cloth or in a box for extra protection and energy care.
Please note: Gentle signs of wear are a normal part of a well-loved deck. To preserve the beauty of the deck, we recommend soft shuffling techniques such as the waterfall or overhand shuffle, and suggest avoiding more aggressive methods like the riffle shuffle. For those wishing to maintain the deck in pristine condition, treating it as a collector’s item is the best approach.

9. Do you offer custom or personalized decks?

At this time, we focus on our own collections, but custom projects may be available in the future. Follow our updates or join our mailing list for announcements.

10. How can I contact EngraTarot?

You can reach us directly through our Contact page. We aim to respond within 48 hours.